Reporting to MELA Head of Transformation, remit was to review the existing program portfolios and develop Profit Improvement Plans demonstrating significant profit improvements within 2018. Responsible & accountable for the implementation and delivery of the Profit Improvement Plans (PIP) across 11 Customer Units PMO's

key member of the new leadership team charged with an organizational transformation of 1000+ Consulting & Systems Integration professional services employees into one organization with multisite operational leadership across 16 countries to industrialize CSI services portfolio sales and delivery to 88 customers.

• Achieved 60%+ business growth in 2015 whilst maintaining 22% unadjusted margin across all segments
• Developed and rolled out standardized approach to provide pre-sales services estimates for RFQ, RFP and consultancy services, increasing unadjusted margin by 6% in first year (2013

In 2010 Operators were focused on network quality and efficiency with modernization of networks and business support systems.

Operations and Competence Center - OSS was established to provide the needed competence both in the solutioning and delivery of the OSS portfolio (Network management, OSS Transformation, Assurance, Fulfillment and Plan, Build & Optimize)

Solution Implementation Manager (SIM), a technical implementation role that follows the solution implementation throughout the project lifecycle from presales activities to customer handover.

Responsible for defining delivery strategy & scope and drive technical issues within the project in accordance with defined requirements and technical strategies

Systems Consultant providing project management, solution delivery, verification & acceptance services some of the clients included:

• System Consultant, BGAN – Inmarsat
• Test Manager - Hutchinson 3G
• Test Manager/Product Development – InterWAVE
• Test/Delivery Management - Ericsson Ltd

Established a service organization that could cater for operation, maintenance and optimization of innovative GSM products and networks, including consultancy services to the operators in order to quickly and cost efficiently meet their end-users needs

Verification Manager for the Thuraya GSM and gateway infrastructure solution, responsible for the 1st phase of the planning, installation, verification and integration towards Hughes Network Systems and demonstration and acceptance to end customer Thuraya including the execution of Factory Acceptance test of Ericsson MSC/HLR/CN-OSS